Privacy policy

Effective Date: June 2026

Introduction

At समझ का अँधेरा, we value and respect your privacy. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, purchase our products, or interact with our services.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

1. Personal Information

When you place an order, contact us, or interact with our website, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address (if applicable)

This information is collected solely to process orders, provide customer support, and improve your experience.

2. Payment Information

All payments are processed securely through trusted third-party payment gateways.

We do not store, collect, or have access to your complete credit card, debit card, banking, or payment credentials.

3. Device & Usage Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on Website
  • Referral Sources

This information helps us improve website performance, security, and user experience.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Deliver purchased books and products
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve website functionality
  • Detect fraud and maintain website security
  • Respond to inquiries and support requests

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve browsing experience
  • Remember user preferences
  • Analyze website traffic
  • Enhance website performance
  • Personalize content and advertisements

You may disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Services

To provide our services efficiently, we may use trusted third-party providers including:

Payment Providers

Secure payment gateways process transactions on our behalf.

Shipping Partners

Courier companies may receive your shipping details solely for delivery purposes.

Analytics Services

We may use services such as:

  • Google Analytics
  • Meta (Facebook) Pixel
  • Shopify Analytics

These services help us understand visitor behavior and improve our website.

Data Security

We implement industry-standard security measures designed to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

While we take reasonable precautions, no method of electronic transmission or internet storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your details
  • Delete your personal information where legally permitted
  • Opt out of promotional communications

To exercise any of these rights, please contact us using the information provided below.

Children’s Privacy

Our website and services are not directed toward children under the age of 18.

We do not knowingly collect personal information from minors without appropriate parental consent.

Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices, content, or policies of third-party websites. Users should review the privacy policies of those websites separately.

Data Retention

We retain customer information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page, and the updated version will become effective immediately upon publication.

We encourage users to review this page regularly for updates.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: support.karannikumbh@gmail.com

Website: www.nyayalaykipathshala.com

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Your Trust Matters

We are committed to protecting your privacy and ensuring a safe, secure, and transparent experience while purchasing and reading समझ का अँधेरा.