Shipping policy

Effective Date: June 2026

Shipping Across India

We are committed to ensuring that समझ का अँधेरा reaches readers across India safely and efficiently. To provide a seamless shopping experience, we offer free shipping on all prepaid orders across India.

Fast & Reliable Dispatch

We understand the excitement of receiving your book and strive to process every order as quickly as possible.

Orders are typically processed and dispatched within 24 to 48 hours after order confirmation, excluding Sundays, public holidays, and unforeseen circumstances.

Trusted Delivery Partners

To ensure secure and timely delivery, we work with trusted courier and logistics partners across India. Every order is carefully packed to protect the book during transit.

Estimated Delivery Time

Delivery timelines may vary depending on your location.

Estimated delivery times:

Metro Cities: 3–5 business days
Tier 2 & Tier 3 Cities: 4–7 business days
Remote Locations: 5–10 business days

Please note that delivery delays may occasionally occur due to weather conditions, courier disruptions, festivals, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email, SMS, or WhatsApp (if applicable), along with a tracking number.

You can use the tracking details to monitor your shipment’s progress in real time.

Shipping Address

Customers are responsible for providing complete and accurate shipping information during checkout.

We shall not be responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate address details provided by the customer.

Order Cancellation

Orders may be cancelled within 24 hours of placing the order or before shipment, whichever occurs first.

To request a cancellation, please contact us at:

Email: support.karannikumbh@gmail.com

Once an order has been dispatched, cancellation requests cannot be accepted.

Delivery Issues

If your order is marked as delivered but you have not received it, please contact us within 48 hours of the delivery notification.

We will coordinate with the courier partner to investigate the issue and provide assistance.

Damaged Package

If your package appears damaged at the time of delivery, we recommend taking photos of the package immediately and contacting our support team as soon as possible.